Privacy Policy

We operate our websites in accordance with the principles set out below:

We are committed to complying with the statutory provisions on data protection and always strive to observe the principles of data avoidance and data minimization.

1. Name and address of the controller and the data protection officer

a) The controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the Member States of the European Union as well as other data protection provisions is:
Autowelt GmbH
Industrie Str.1
97618 Niederlauer
Germany
Tel.: 09771 / 9952 – 31
Fax.: 09771 / 6869 – 05
E-mail: autowelt12@t-online.de
Website: https://www.awhelp24.pl

b) The data protection officer

You can contact the controller’s data protection officer as follows:
Sergej Beitel jun., Industrie Str. 1, 97618 Niederlauer

2. Definitions

We have designed this privacy policy according to the principles of clarity and transparency. If there are still uncertainties regarding the use of certain terms, the corresponding definitions can be viewed here.

3. Legal basis for processing data

a) Processing of personal data under the GDPR

We process your personal data (e.g., your first and last name, e-mail address, IP address, etc.) only if a legal basis exists. Under the GDPR, the following provisions are particularly relevant:

  • Art. 6(1) sentence 1 lit. a GDPR: The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
  • Art. 6(1) sentence 1 lit. b GDPR: Processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract.
  • Art. 6(1) sentence 1 lit. c GDPR: Processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Art. 6(1) sentence 1 lit. d GDPR: Processing is necessary to protect vital interests of the data subject or of another natural person.
  • Art. 6(1) sentence 1 lit. e GDPR: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
  • Art. 6(1) sentence 1 lit. f GDPR: Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, in particular where the data subject is a child.

At the relevant points in this privacy policy, we will also indicate the specific legal basis on which your personal data is processed.

b) Consent of legal guardians under Art. 8(1) sentence 2 alt. 2 GDPR

A legal guardian must consent to all data processing operations on this website for which the consent of a minor under the age of 16 is required. Information about the specific processing operations, their purposes and the data categories concerned that require consent can be found in this privacy policy.

You may revoke your consent at any time by sending a revocation statement in text form to the controller’s contact details. Processing carried out until the revocation remains lawful.

c) Processing of information under Section 25(1) TTDSG

We also process information pursuant to Section 25(1) TTDSG by storing information on your terminal equipment or accessing information that is already stored on your terminal equipment. This may include personal information and non-personal data, e.g., cookies, browser fingerprints, advertising IDs, MAC addresses and IMEI numbers. “Terminal equipment” means any equipment directly or indirectly connected to the interface of a public telecommunications network for sending, processing or receiving messages (Section 2(2) no. 6 TTDSG).

As a rule, we process this information based on your consent (Section 25(1) TTDSG).

Where an exception under Section 25(2) no. 1 and no. 2 TTDSG applies, we do not require consent. Such an exception exists if we access or store information exclusively for transmitting a message via a public telecommunications network, or if it is strictly necessary to provide a telemedia service expressly requested by you. You may revoke your consent at any time.

Please note that revoking consent does not affect the lawfulness of processing carried out on the basis of consent until the revocation.

4. Disclosure of personal data

The disclosure of personal data is also considered processing within the meaning of Section 3 above. However, we would like to inform you separately about disclosure to third parties. The protection of your personal data is very important to us, therefore we are particularly cautious when disclosing your data.

We disclose data to third parties only where there is a legal basis. For example, we disclose personal data to persons or companies acting as processors on our behalf pursuant to Art. 28 GDPR. A processor is anyone who processes personal data on our behalf, i.e., in particular in a relationship of instruction and control.

In accordance with the GDPR, we conclude a data processing agreement with each processor to ensure compliance with data protection requirements and to provide comprehensive protection for your data.

5. Storage period and deletion

We delete your personal data once it is no longer necessary for the purposes for which it was collected or otherwise processed, unless further processing is required to exercise the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest, or for the establishment, exercise or defense of legal claims.

6. SSL / TLS encryption

For security reasons and to protect the transmission of confidential content (e.g., inquiries you send to us as the website operator), this website uses SSL/TLS encryption. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line. If SSL/TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

7. Cookies

We use cookies on our website. Cookies are small data packages that your browser automatically creates and stores on your device when you visit our website. Cookies serve to store information related to the device used.

We distinguish between technically necessary cookies and “other” cookies. Technically necessary cookies are required if they are strictly necessary to provide an information society service expressly requested by you.

a) Technically necessary cookies

To make the use of our services more convenient, we use technically necessary cookies. These may include session cookies (e.g., language and font selection, shopping cart), consent cookies, cookies to ensure server stability and security, etc. The legal basis is Art. 6(1) sentence 1 lit. f GDPR, our legitimate interest in the error-free operation of the website and in providing our services in an optimized manner.

b) Other cookies

Other cookies include cookies for statistical purposes, analysis, marketing and retargeting. We use these cookies based on your consent pursuant to Art. 6(1) sentence 1 lit. a GDPR.

You can revoke your consent to the use of cookies at any time. Revoking consent does not affect the lawfulness of processing carried out on the basis of consent until the revocation.

To do so, you can either adjust your cookie settings on our website, disable cookies in your browser settings (which may also limit the functionality of the online offer), or set an opt-out for the respective service in individual cases.

We indicate within the privacy policy for each service the legal basis on which the data is processed.

Change cookie settings

8. Cookie banner

To obtain consent for the cookies we use, we use our own custom-programmed cookie banner. It sets a so-called consent cookie to query and process the respective consent status. This consent cookie is technically necessary and is therefore used on the basis of our legitimate interest pursuant to Art. 6(1) sentence 1 lit. f GDPR and Section 25(1) TTDSG.

9. Collection and storage of personal data and the nature and purpose of their use

a) External hosting

Our website is hosted by Hetzner Online GmbH, Industrie Str. 25, 91710 Gunzenhausen. Therefore, all personal data collected on our website is stored on the servers of our hosting provider, unless an external third-party service is integrated. This may include the IP address, your e-mail address, communication data, or similar. Which specific personal data is involved is explained below for the respective functions and services. If we use an external third-party service, this will be made clear in the description of that service/tool.

The hosting provider processes your data only on our instructions and only to the extent necessary to provide the services on the website. The hosting provider does not process the data for its own purposes. We have concluded a data processing agreement with the hosting provider.

b) When visiting the website

When you access our website, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted:

  • IP address of the requesting device
  • date and time of access
  • name and URL of the retrieved file
  • website from which access is made (referrer URL)
  • browser used and, if applicable, the operating system, as well as the name of your access provider

We process the above data for the following purposes:

  • ensuring a smooth connection setup of the website
  • ensuring comfortable use of our website
  • evaluation of system security and stability
  • error analysis
  • other administrative purposes

Data that allows conclusions about your person, such as the IP address, is deleted no later than after 7 days. If we store the data beyond this period, the data is pseudonymized so that it can no longer be assigned to you.
The legal basis is Art. 6(1) sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above. We do not use the data collected to draw conclusions about your person.

c) Becoming a partner

If you would like to become a partner, you can inform us via the “Become a partner” form on our website and contact us. To use the form, you must provide a company name and a contact person, a telephone number and a valid e-mail address, as well as the country of your company’s registered office and your service region and the service you offer, so that we know who the request comes from and can process it.

If you send inquiries via the form, the data entered in the inquiry form (including your contact details) and your IP address will be processed pursuant to Art. 6(1) sentence 1 lit. b and f GDPR for the implementation of pre-contractual measures taken at your request and/or to safeguard our legitimate interest (conducting our business activity). The inquiries and the associated data will be deleted no later than 3 months after receipt, unless they are required for a further contractual relationship.

d) Blog

If you would like to comment on a blog post, your name, e-mail address and IP address will be collected and stored. The legal basis is Art. 6(1) sentence 1 lit. f GDPR (legitimate interests), since storing this data is necessary for our security because we may be held liable for unlawful content on our website. Other visitors to our website will be shown the date and time of the comment and your name as the author.

e) Google Tag Manager

We use Google Tag Manager by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Google Tag Manager is an administration tool in which other tracking and/or statistics tools can be centrally managed and deployed.

When you visit our website and give your consent pursuant to Art. 6(1) sentence 1 lit. a GDPR, Google Tag Manager collects and processes your IP address, which may also be transferred to the USA. However, Google Tag Manager does not itself create user profiles or analyses.

The Google privacy policy can be found here: [https://www.google.com/policies/privacy/?hl=de]

f) Contact via WhatsApp

We offer you the option to contact us via the WhatsApp messenger service. Provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. When you click the WhatsApp link (e.g., https://wa.me/4997716330584), a connection to WhatsApp is established and personal data (e.g., communication content, telephone number, timestamps, IP address, device and usage data) is transmitted to WhatsApp.

Use takes place exclusively on the basis of your consent pursuant to Art. 6(1) sentence 1 lit. a GDPR; you can revoke this consent at any time with effect for the future. Depending on usage, data may be transferred to third countries (including the USA). Further information can be found in the WhatsApp Privacy Policy (EEA).

g) Website chat (respond.io)

To process incoming messages, we may use a website chat provided by respond.io. The chat widget is loaded on this website only after your consent (category “Marketing/Communication” in the cookie banner). The legal basis is Art. 6(1) sentence 1 lit. a GDPR and, insofar as storing/reading information on your device is concerned, Section 25(1) TTDSG. The processed data may include the IP address, device/usage data, time of the inquiry, and the communication content entered by you. You can revoke your consent at any time via the cookie settings on this website; the lawfulness of processing carried out until revocation remains unaffected.

10. Analysis and tracking tools

We use the analysis and tracking tools listed below to ensure the continuous optimization of our website and to design it in line with requirements. We use these tools on the basis of your consent pursuant to Art. 6(1) sentence 1 lit. a GDPR. You can revoke your consent at any time by changing the cookie settings. Processing until revocation remains lawful.
The respective processing purposes and data categories can be found in the corresponding tools. Please note that we have no influence on whether and to what extent the service providers carry out further data processing.

a) Google Analytics

We use Google Analytics, a web analytics service of Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter “Google”). Google Analytics uses cookies (see Section 7). The information generated by the cookie about your use of this website, such as:

  • name and version of the browser used
  • operating system of your device
  • referrer URL
  • IP address
  • time of the server request

is usually transmitted to a Google server in the USA and stored there.
Since we have activated IP anonymization on this website, your IP address is truncated by Google within EU Member States or in other EEA contracting states beforehand. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.
On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activities and provide further services related to website usage and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We have concluded a data processing agreement with Google.
Overview of Google data protection: https://support.google.com/analytics/answer/6004245

b) Google Remarketing

We use Google Analytics remarketing to target advertising campaigns, including Google AdWords campaigns, to visitors to our website. Based on your previous visits, relevant ads may be displayed to you when you visit other websites in the Google Display Network. The DoubleClick cookie enables Google and other third parties to display targeted ads corresponding to interests determined from your previous visits. These ads can appear on Google websites and/or other operators’ websites in the Google advertising network. We also use Google Analytics advertising features to analyze the effectiveness of our own campaigns.
If you have consented in your Google account to link your web and app browsing history with your Google account and to use information from your Google account to personalize ads, Google uses your data together with Google Analytics data to create audience lists for cross-device remarketing. For this purpose, Google Analytics first collects Google-authenticated IDs for you as a user on our website that are linked to your Google account. Google Analytics then temporarily links these IDs with Google Analytics data to optimize our audiences.
Overview of Google data protection: https://support.google.com/analytics/answer/6004245

c) Google Ads conversion tracking

We use Google Ads, an online advertising program of Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), including conversion tracking. Google Ads places a cookie on your device if you reach our website via a Google ad.
The cookie is not used for personal tracking. If you visit our website while the cookie is still active, we and Google can recognize that you clicked the respective ad and were redirected to our site. Each Google Ads customer receives a different cookie, so cookies cannot be tracked across the websites of Ads customers. The data collected via conversion cookies is used to create conversion statistics. We learn the total number of users who responded to our ad and were redirected to a page with a conversion tracking tag. We do not receive information that would allow us to personally identify you.
When using Google Ads, your browser automatically establishes a direct connection to Google’s server. If you have a Google account and are logged in, Google can associate the visit with your account. If you do not have a Google account, Google assigns you a separate identifier. We have no influence on what further data Google collects and stores. Further details can be found at: http://www.google.de/policies/privacy/.

d) Use of Google reCAPTCHA

We use the reCAPTCHA service by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) on our contact forms to distinguish human input from automated, abusive machine processing. We have a legitimate interest in protecting our web offerings from abusive automated spying and spam. When reCAPTCHA is used, your IP address and, if applicable, other data required by Google for reCAPTCHA may be transmitted to Google and processed there. You must accept Google’s terms of use for reCAPTCHA (a separate checkbox is provided). We have activated IP anonymization, so your IP address is truncated by Google within EU/EEA states beforehand. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.
On our behalf, Google will use this information to evaluate your use of the service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other Google data. Different privacy provisions may apply to these data. Further information: https://www.google.com/intl/de/policies/privacy/.

By integrating reCAPTCHA, Google Fonts may also be loaded dynamically without this being actively controlled by the website operator or visitor. These web fonts are integrated via a server request, usually to a Google server in the USA, which may transmit and store:

  • name and version of the browser used
  • website from which the request was triggered (referrer URL)
  • operating system
  • screen resolution
  • IP address
  • language settings of the browser/operating system

More information:

www.google.com/fonts#AboutPlace:about<br/> www.google.com/policies/privacy/

11. Embedding images, audio and video

a) YouTube

We embed YouTube videos (operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) on our website using iFrames. We have enabled YouTube’s enhanced privacy mode.

When you play a YouTube video during your visit, a connection is established to YouTube servers and the YouTube server is informed which of our pages you have visited. This may allow YouTube to assign your browsing behavior to your personal profile. You can prevent this by logging out of your account before visiting our website. In addition, YouTube sets various cookies when starting the service to improve its services and prevent misuse, according to YouTube.

More information on user data and cookies can be found in YouTube’s privacy policy: https://www.google.de/intl/de/policies/privacy By embedding YouTube, Google Fonts may also be loaded dynamically (usually from servers in the USA), which may transmit:

  • name and version of the browser used
  • referrer URL
  • operating system
  • screen resolution
  • IP address
  • language settings

More information:

www.google.com/fonts#AboutPlace:about
www.google.com/policies/privacy/

The legal basis is your consent pursuant to Art. 6(1) sentence 1 lit. a GDPR. You can revoke your consent at any time by changing the cookie settings on our website.

12. Rights of the data subject

You have the following rights:

a) Right of access

Pursuant to Art. 15 GDPR, you have the right to request information about the personal data we process about you, including:

  • processing purposes
  • categories of personal data
  • recipients or categories of recipients to whom your data has been or will be disclosed
  • planned storage period or criteria for determining the storage period
  • the existence of the right to rectification, erasure, restriction of processing or objection
  • the existence of a right to lodge a complaint with a supervisory authority
  • the origin of your personal data, if not collected from you
  • the existence of automated decision-making including profiling and, where applicable, meaningful information about its details

b) Rectification

You have the right pursuant to Art. 16 GDPR to request the immediate rectification of inaccurate or incomplete personal data stored by us.

c) Erasure

You have the right pursuant to Art. 17 GDPR to request the immediate erasure of your personal data, unless further processing is necessary for one of the following reasons:

  • the personal data is still necessary for the purposes for which it was collected or otherwise processed
  • to exercise the right of freedom of expression and information
  • to comply with a legal obligation or perform a task in the public interest / exercise of official authority
  • for reasons of public interest in the area of public health pursuant to Art. 9(2) lit. h and i and Art. 9(3) GDPR
  • for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Art. 89(1) GDPR, insofar as the right mentioned above is likely to render impossible or seriously impair the achievement of the objectives of that processing
  • for the establishment, exercise or defense of legal claims

d) Restriction of processing

Pursuant to Art. 18 GDPR, you may request restriction of processing for one of the following reasons:

  • You contest the accuracy of your personal data.
  • The processing is unlawful and you oppose erasure.
  • We no longer need the personal data for processing purposes, but you need it for legal claims.
  • You have objected to processing pursuant to Art. 21(1) GDPR.

e) Notification

If you have requested rectification, erasure or restriction of processing, we will notify all recipients to whom your personal data has been disclosed, unless this proves impossible or involves disproportionate effort. You may request information about these recipients.

f) Data portability

You have the right to receive the personal data you provided to us in a structured, commonly used and machine-readable format.
You also have the right to request transmission of this data to another controller, where processing is carried out by automated means and is based on consent (Art. 6(1) lit. a or Art. 9(2) lit. a) or on a contract (Art. 6(1) lit. b GDPR).

g) Withdrawal of consent

Pursuant to Art. 7(3) GDPR, you have the right to withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out until the withdrawal. In the future, we may no longer continue processing that was based on your withdrawn consent.

h) Complaint

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the GDPR.

i) Objection

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6(1) lit. f GDPR, you have the right to object to processing pursuant to Art. 21 GDPR on grounds relating to your particular situation or if the objection relates to direct marketing. In the latter case, you have a general right to object without stating reasons. To exercise your right of withdrawal or objection, an e-mail to autowelt12@t-online.de is sufficient.

j) Automated decision-making in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

i. is necessary for entering into, or performance of, a contract between you and us
ii. is authorized by Union or Member State law to which we are subject and that law lays down suitable measures to safeguard your rights and freedoms and legitimate interests
iii. is based on your explicit consent

However, such decisions may not be based on special categories of personal data pursuant to Art. 9(1) GDPR unless Art. 9(2) lit. a or g GDPR applies and suitable measures are in place to protect your rights and freedoms and legitimate interests.
For the cases in i) and iii), we implement suitable measures, including at least the right to obtain human intervention on our side, to express your point of view, and to contest the decision.

13. Changes to this Privacy Policy

If we change this privacy policy, this will be indicated on the website.
Status: 31.10.2025

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