Breakdown assistance 24/7 · all of Poland

Truck broken down in Poland?
We organise help across the country.

Towing, mobile repair and tyre service for trucks and articulated vehicles — 24/7, all year round.

  • Experience since 2002
  • European partner network
  • Support in your language
Warsaw Krakow Katowice Wroclaw Poznan Gdansk Szczecin Lodz
AWHelp24 dispatcher
Dispatch 24/7 — active now
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Safety first. Turn on your hazard lights, put on a hi-vis vest, set up a warning triangle and get behind the barrier. For an accident, fire or injuries, call 112 first, then us.

How it works

Three steps from your call to help on site

No forms, no registration needed. One message or call is enough — we handle the rest.

01

Report the issue

Message us on WhatsApp or call. A dispatcher who speaks your language will answer.

02

Processing your request

We analyse the type of breakdown and your vehicle details, then send the nearest on-duty crew to you.

03

Help on site

Repair at the roadside where possible. If not — towing to a workshop and further coordination.

Report the issue

What to tell us so help sets off right away

The more precise the details, the faster we can pick the right equipment. Best sent in a single WhatsApp message — together with photos.

Send details on WhatsApp
LocationMotorway, kilometre marker, direction of travel, or a location pin from your phone
VehicleTractor unit, trailer, articulated vehicle, bus, van — make and registration number
FaultWhat happened, whether the vehicle can still move, whether it is blocking a lane
Contact and languageDriver's phone number and the preferred language for the call
Coverage

All of Poland and the main transit corridors

We operate in every voivodeship as well as on the routes used by international transport. We also accept reports from abroad — for vehicles located in Poland.

A1 Gdansk–Katowice A2 Berlin–Warsaw A4 Zgorzelec–Korczowa S7 S8 S3
Voivodeships

mazowieckie · śląskie · dolnośląskie · wielkopolskie · małopolskie · pomorskie · łódzkie · kujawsko-pomorskie · zachodniopomorskie · lubelskie · podkarpackie · lubuskie · warmińsko-mazurskie · podlaskie · świętokrzyskie · opolskie

Map of Poland with key cities and AWHelp24 service routes
The largest cities and transit corridors. We operate across all of Poland, not only at the marked points.
Languages

We speak the driver's language

A language barrier costs valuable time. That's why you can report an issue in one of the languages spoken by our dispatch team.

Polski Deutsch English Українська Русский Română Български Lietuvių
Why Us

Over two decades working with trucks

We have been operating since 2002. We work with all makes of vehicle — MAN, DAF, Scania, Volvo, Mercedes, Iveco, Renault — and every type of trailer.

24/7

Dispatch open round the clock, including weekends and holidays.

2002

The year the company was founded. Experience in servicing and towing commercial vehicles.

PL+EU

A partner network across Poland and Europe — growing with every new route.

8

Languages for handling reports — no interpreter and no misunderstandings.

Only proven tyre brands

Michelin · Bridgestone · Continental · Goodyear · Pirelli · Hankook

Vehicle brands we work with

MAN · DAF · Scania · Volvo · Mercedes-Benz · Iveco · Renault Trucks

Transparent terms

Pricing and payment

What the price is made up of

We calculate the cost individually for each case, right during your call. You know the terms up front and only pay for the work actually done. The price depends on the class of equipment, the complexity of the fault and how far away the on-duty crew is.

Convenient remote payment

The driver doesn't need to find cash or change currency at the roadside. The dispatcher sends a secure online link for instant payment:

  • Via the Mollie payment platform — by card (Visa, Mastercard) or popular European methods (including fast Polish BLIK payments).
  • Via PayPal — instant, secure one-click payment straight from the app.
On the Road

Our work on the ground

Help for a heavy vehicle stopped on the roadside Vehicle transport on the AWHelp24 tow truck
Cities

Breakdown assistance and towing in cities

Dedicated pages with local information for truck towing and mobile tyre service in Poland's major cities.

Full coverage of the Masovian Voivodeship →
FAQ

Frequently asked questions from drivers

Didn't find your answer? Call us — a dispatcher will reply right away.

How long will it take to arrive?+

The time depends on location and time of day. After you report the issue, we give a realistic estimate for your specific location rather than promising a single figure for the whole country upfront.

How much does it cost?+

The price depends on the vehicle type, scope of work and distance. We give you a provisional price once the details of your request are clear; any additional work is agreed with you separately.

Do you also help foreign companies?+

Yes. A report can be made by a driver, forwarder or dispatcher from another country — for a vehicle located in Poland.

Do you repair on site, or do you always tow?+

If a repair on the road is safe and possible, we carry it out immediately. Towing is the solution when the fault cannot be fixed at the roadside.

Partnership

Do you work in roadside assistance, repair or truck towing?

We are looking for partners across Poland: towing, mobile service, tyres, workshops. We pass reports to wherever the nearest suitable team is.

Become a Partner The form takes less than two minutes. We reply on business days.

Stuck at the roadside? Message or call us.

Dispatch operates round the clock. The sooner we receive your report, the sooner the right team sets off.

WhatsApp Call