Safety first. Turn on your hazard lights, put on a hi-vis vest, place a warning triangle and step behind the barrier. If there is a collision, fire or injuries, call 112 first, then us.
Katowice and the surrounding area
Thanks to our technical network across Silesian Voivodeship, we aren't tied to a single local office. Our dispatchers immediately find the on-duty crew closest to your position on the A1 or A4 or nearby roads, which shortens the waiting time for your location and vehicle type.
Commercial vehicles are subject to separate zones and entry restrictions in Katowice — please confirm the current rules for your route with dispatch when you call.
Motorways
A1, A4, S1, S86, E40 and E75 — the main routes for dispatch in and around Katowice.
Towns Nearby
Chorzów, Będzin, Mysłowice, Sosnowiec, Świętochłowice — on request.
Arrival Time
We give you an estimated arrival time right after your call and once we have your location.
Cars and Trucks
We speak your language
In a stressful situation, every minute counts. AWHelp24 dispatch speaks Russian, Polish, English and German — you can talk right away in whichever language suits you.
Pricing and payment in Katowice
What the towing price is made up of
We calculate the cost individually when you contact us, so the terms are fair and clear. The price depends on a few clear factors:
- Vehicle class. Towing a car, a heavy motorhome, a loaded articulated lorry or a bus requires equipment of different capacity.
- Complexity of the situation. A vehicle in a ditch, locked wheels or a seized gearbox.
- Delivery route. The mileage from the breakdown site (for example on the A1, A4 or S1) to the final destination.
Secure remote payment
The driver doesn't need to find cash in złoty at the roadside. The dispatcher sends a secure online link so you can pay for the service instantly:
- Via the Mollie payment platform — by card (Visa, Mastercard) or fast European methods (including BLIK, popular in Poland).
- Via PayPal — instant one-click payment straight from the app.
Frequently Asked Questions about Katowice
Can't find the answer? Call us — dispatch will answer right away.
How long is the wait for a tow truck in Katowice?+
The waiting time depends on your location, traffic and the situation — we give you an estimated arrival time right after your call and once we have your location.
Does AWHelp24 have an office in Katowice?+
We don't have our own office in Katowice: we work with a distributed network of on-duty partner crews across the region. This lets us choose and send the right equipment for your location and vehicle type without being tied to a single fixed workshop.
What helps speed up dispatch?+
Send your location via WhatsApp right after calling — the driver gets the exact point and doesn't waste time searching. Photos of the vehicle or the situation help too.
Do you tow trucks at the approaches to Katowice?+
Yes, we arrange towing of tractor units, articulated vehicles and vans on A1, A4, S1, S86, E40 and E75. Commercial vehicles are subject to separate zones and entry restrictions in the city — please confirm the current rules for your route with dispatch when you call.