Before you call: secure the vehicle if it is on the road. In the event of an accident with injuries, call 112 first.
What workshop coordination covers
- Selecting a workshop by make and fault type
- Agreeing the scope and cost of the work
- Checking appointment availability
- Arranging towing of the truck right up to the workshop gate
- Full control of every repair stage and regular reports to your logistics coordinator or forwarder
Warranty repair
Coordination with the manufacturer's authorised service.
Major mechanical repair
Engine, gearbox or drivetrain.
Technical inspection
Scheduled service or a check before continuing the route.
Bodywork damage
Collision damage that requires a workshop.
From your report to the workshop repair
Fault report
You describe the problem, make and vehicle location.
Choosing the workshop
We find a workshop that specialises in your make (DAF, MAN, Scania, Volvo and others) and in the specific fault.
Agreeing the estimate and timing
We make sure the workshop doesn't inflate its labour rates and fix the provisional timing and parts costs.
Acceptance and back on the road
We check the workshop's closing documents, make sure the repair has been done properly and notify your company that the truck is ready to go.
Pricing and payment
What the service price is made up of
We calculate the cost of workshop selection and technical oversight individually. The total repair cost is fully transparent:
- Workshop services and parts. You receive the workshop's official estimate, with no hidden mark-ups from us.
- Repair oversight. The price of our work — negotiating, supervising the mechanics and translating — is fixed when you contact us.
Secure remote payment
Your company doesn't need to make complicated international transfers to Polish workshop accounts or find cash. We offer a convenient, fast way to pay via a secure online link:
- Via the Mollie payment platform — by card (Visa, Mastercard) or instant European transfers (including BLIK).
- Via PayPal — secure one-click payment straight from your account.
What we don't promise
We don't guarantee a specific repair date at the workshop — it depends on workload, parts availability and scope of work.